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Farmer John Mines Trade Promotion Data

6/17/2013
Building a collaborative and mutually profitable relationship with retailers is a common challenge among consumer packaged goods manufacturers. Farmer John, maker of packaged deli meats and the world-famous Dodger Dogs hotdog, has taken advantage of the powerful insights that come with trade promotion management (TPM) technology to strategize smarter, react faster and forge more win-win opportunities with retail customers.
 
When coordinating a promotion with retailers, many manufacturers struggle to make timely and accurate decisions due to the lack of visibility into committed and unused trade dollars as well as the inability to measure lift and ROI. This is not the case with Farmer John. Armed with the TradePro Retail tool from AFS Technologies, Farmer John has the ability to make concise trade spending decisions in a matter of days, not weeks, resulting in the company gaining half a million pounds off one month of incremental promotions. With forecasts and easy-to-access analytics at their fingertips, Farmer John can instantly access a snapshot of its trade spending commitments and determine if a promotion proposed by a retailer can be executed and know whether or not it will be profitable. This swift turn-around has made Farmer John a choice manufacturer among retailers more frequently — a real coup in the very crowded and competitive deli category.
 
“Eighteen months after implementing TradePro Retail we gained more business and more merchandising opportunities because of the newfound visibility we had into our business,” says Martin Chen, director of Business Development at Farmer John (pictured right). “Trade activity is now visible and accessible to everyone in the organization which has improved our decision-making processes and allows sales to pull the trigger more quickly. In the past, it took weeks to coordinate and execute a simple deal at the retail level.”
 
Prior to leveraging a technology tool, trade activity at Framer John was tracked on individual spreadsheets, not a single, closed loop TPM system, forcing the team to perform several tedious steps in order to sync data to its accounting system. The reliance on spreadsheets ultimately resulted in very limited trade promotion analytics and forecasting capabilities. 
 
Today, Farmer John is capitalizing on the wealth of reports, analytical insights and downstream data to initiate fruitful category management conversations with retailers. That dialogue can then be married directly to budgets setting the stage for a more collaborative and productive planning process.

“It’s empowering to understand which promotions are effective and then talk strategically with retailers about trends, budgets and exactly what Farmer John can do to help increase profits for everyone at the table,” says Chen.
 
The Results
  • Reduce merchandising decision times from weeks to days resulting in more opportunities at the retail level
  • Sort and identify big spending accounts and volume generators to ensure time and energy is spent on the contracts driving a majority of spending and volume
  • View spending efficiencies pegged against its gross sales
  • Mine data down to a specific product and locale to better determine if a SKU is actually profitable (or not)
  • Eliminate the tedious process of updating and combining spreadsheets then manually syncing data to the company’s accounting system
  • Arm sales with near real-time forecasts and spending commitments enabling them to react or make adjustments with customers quickly
  • Provide the Management Team with an instant snapshot of current and future spending commitments
  • Track all its trade activity in one centralized system accessible to the entire organization
 
More about Farmer John
Farmer John, a wholly owned subsidiary of Hormel Foods Corporation, is headquartered in Los Angeles. Farmer John produces more than 1,200 items for the retail and foodservice channels in the western United States. Offering an array of fresh and value-added protein products, the Farmer John brand holds leadership positions in many categories. The world-famous Dodger Dogs are one of the many products marketed under the Farmer John brand. The company employs more than 1,500 people in Southern California. For additional information, visit www.farmerjohn.com.
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