FedEx Adds E-Com Fulfillment Service

FedEx Supply Chain this month introduced an e-commerce solution designed to help small and medium-sized businesses fulfill orders from multiple channels.

Called simply FedEx Fulfillment, the integrated supply chain offering involves an easy-to-use platform backed by FedEx's transportation networks. The goal is to help businesses easily manage fulfillment of orders from websites, online marketplaces and brick-and-mortar stores.

"FedEx Fulfillment is the latest in a series of offerings designed to help our customers succeed as e-commerce continues to grow,” said Carl Asmus, senior vice president of e-commerce for FedEx Express. "Customers can focus less on fulfillment and logistics challenges and more on growing their businesses.”

FedEx Fulfillment promises clients complete visibility into their products, letting them track items, manage inventory, analyze trends, and make more informed decisions by better understanding shopper spending behaviors. It boasts one of the industry’s latest same-day fulfillment cut-off times, two-day ground shipping to the majority of the U.S. population, and a "hassle-free" returns process, according to the company.

“FedEx Fulfillment gives small and medium-sized businesses the potential to achieve profitable and scalable growth,” said Ryan Kelly, senior vice president, FedEx Supply Chain. “Online shoppers show deep-rooted loyalty to brands with fast shipments, easy returns, positive customer service experiences and flexible delivery options.”

FedEx Supply Chain is the former Genco, which the package delivery giant purchased in early 2015.