Hallmark Leverages Cloud POS Solution

Hallmark Cards, Inc. selects Fujitsu to provide a complete cloud-based, retail-as-a-service (RaaS) solution for its more than 2,500 independent retailers and corporate stores in the United States. Hallmark and its independent retailers will use a monthly subscription model to cover a combination of Fujitsu TeamPoS and third-party hardware, software, support, maintenance, and data center hosting services. The exclusive 10-year contract calls for the solution to be deployed over the next three years.

 

“With our commitment to a retail-as-a-service strategy, our stores will essentially be able to run their point-of-sale and merchandise management operations through a subscription service, making those processes easier, faster and less expensive,” says Mike Goodwin, chief information officer at Hallmark Cards, Inc. “By creating a single, centralized platform that provides real-time updates on merchandise status, this end-to-end solution from Fujitsu will allow our stores and our sales associates to stop worrying about computing systems and focus all their attention on providing great customer service.”

 

As part of the agreement, Fujitsu will provide deployment, support and maintenance of Hallmark’s retail software technology infrastructure, using Retail.net software, by Tomax, as a private cloud solution hosted by Fujitsu Cloud; full POS integration services; complete, real-time inventory management services; Web portal ordering service; and installation, de-installation, maintenance, and repair of all equipment.