Henkel Awards Accenture Application Outsourcing Contract

Accenture will deliver application management services to the North American operations of Henkel under a six-year application outsourcing contract. Under the terms of the agreement, Accenture will provide management services for the local applications and related project services of Henkel's North American business. The technologies covered by the program will include Oracle, Lotus Notes, Electronic Data Interchange, IBM AS 400 and Web applications. Financial terms of the contract were not disclosed.

 

The agreement will likely enable Henkel to benefit from:

--Cost-efficiencies resulting from collaborating with one company for local and global applications
--Enhanced management and escalation support
--Streamlined operations through standard transition and delivery processes and methodologies

The new contract will complement an existing, seven-year global application maintenance and support agreement announced by the two companies in August 2009.

"Accenture's work on the global applications program has already demonstrated to us the skills, industry experience and efficiencies that they can offer," says Dr. Peter Wroblowski, chief information officer of Henkel. "This new collaboration will benefit Henkel and employees in North America thanks to the synergies and economies of scale resulting from Accenture's work on our global applications."

Accenture will deliver the services from both North America and one of its Global Delivery Network centers in Bangalore, India.