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The Omni-Returns Experience: Anywhere, Anytime The Consumer Is in Charge

9/26/2016
Retail returns are projected to reach $460 billion by 2017, outpacing projected ecommerce sales by $20 billion. To stay ahead of the competition, retailers need to consider revamping their returns strategy to provide a seamless returns process for the consumer while decreasing the cost of returns for the company.
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