Time Flies

As I write this note and ponder the October issue, I can't believe that fall is already here. (Even though Halloween goods were stocked on the shelves before Labor Day!) The holidays will be upon us before we know it too -- and I still wonder where summer went. Everything moves so fast today and technology is no exception. You'll see what inclinations companies currently have and what development is on tap for the rest of this year, and in 2007, in our annual "Tech Trends" study. Together with AMR Research, CGT surveyed companies to learn about their technology initiatives and strategies. Read about the latest in Customer Management, Supply Chain, Outsourcing and more.

Piggy backing on our September innovation issue, Best Practices this month (Page 60, 62) highlights new product development and introduction through the eyes of Ping, who all you golfers know, and Dyson who "revolutionized" the vacuum cleaner market. Our cover story (Page 17) is with Whirlpool Corporation. With their recent acquisition of Maytag, the company's products are now available in 95 percent of retail appliance stores in the United States. Find out about how technology plays an integral part of their growth. I appreciate your questions, comments and suggestions. Please email me at [email protected].