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Unilever Signs $220M Outsourcing Contract

Unilever awards BT an outsourcing contract extension worth around an additional $220 million. The new deal will see BT accelerating technology innovation in services such as unified communications, messaging, supply chain, wireless technology and agile working in more than 100 countries over the next four years.

Pascal Visee, chief enterprise support officer, Unilever, says, "Unilever products touch the lives of over two billion people every day and our ambition is to double our business whilst reducing environmental impact. BT is a trusted partner whose high quality and robust services can help us realize that ambition."

BT currently supports services across Unilever's three operating regions. The scope of the service includes the design, management and operation of a secure fully integrated end-to-end IT networking infrastructure. BT is responsible for ensuring that the service helps enable Unilever to operate in all its markets, supporting its employees, consumers, customers, partners and suppliers. This service covers an increasingly integrated platform delivering data, voice, video and mobility services to around 1,000 sites.

The new contract emphasis will be on leveraging BT's global innovation and development capabilities sharing its knowledge of people, processes and developing technologies. The contract will also continue to help Unilever deliver its new supply chain applications.
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