Hitting the Sweet SpotImperial Sugar engineers a turnaround with IT at the core. Plus the10 commandments of ERP deployment. On the fast trackCutter & Buck sees explosive growth through a shift in business strategy Mutual Benefits A holistic CRM strategy drives value for CG firms and retail partners The Missing Link Next wave of analytics connects people, processes and performance Picking Up Steam Enterprise Resource Planning delivers on long-held promises Source of Inspiration CG firms tap outsourcing and consulting to address changing biz environment A Change of Plans The customer relationship management (CRM) boom, once marked by multi-million dollar technology acquisitions, is over, and in 2003, CG companies shifted the spotlight from CRM solutions to CRM-related functions. Rapid Return - January 2004 SCE apps help squeeze out costs Technology in transition Bruce Springsteen once said that he writes so many songs about cars because he likes to sing about people in transition. Turning Customers into Partners Driving customer loyalty through advanced analytics and improved support First Previous 715 716 717 718 719 Next Last