Changes at the Top Continuing a trend THAT started last year, the results of this year's CGT Best of Breed survey on the customer relationship management (CRM) market once again shows that consumer goods firms are far from unanimous in their choice of the top provider. Nestle Investigates Child Labor in Supply ChainNestl is the first food company to partner with the Fair Labor Association to investigate whether children are working on cocoa farms supplying its factories. B2B Landscape Set to Change Two of the three new e-business integration players roared to the top of this year's Best of Breed list, with Microsoft (www.microsoft.com) taking first place and IBM (www.ibm.com) second. First Previous 719 720 721