Amazon.com, Inc.

May 11, 2009 - A drop in online customer satisfaction offers more bad news for retailers. A new study reveals which companies are still tops and which have lost their shine.

By Marty Moseley, Chief Technology Officer, Initiate Systems

In the highly-competitive consumer goods market, the success of a new product among consumers is the result of something much bigger than just a bright idea. This year, CGT recognizes Kraft Foods Inc. and Nintendo, among other deserving consumer goods companies, for excellence in innovation.

June 17, 2008 - Find out how the trend of rising prices has, and will, affect the consumer goods industry in an unpredictable economy.

Borders Direct, the e-commerce division of the Borders bookstore chain, selects Sterling Order Management as the order fulfillment foundation for Borders.com.

A re-vamped warehouse management system (WMS) allows Simon & Schuster to accurately move large quantities of product through its distribution centers

From preference profiles to fingerprint scanning, the shopping experience will eventually become a "no brainer" for consumers

New technology and metrics create a compelling case for consumer goods firms to revisit online initiatives.