ARTICLES BY THIS AUTHOR
- 12/1/2003
Who You Gonna Call? Data Busters
The value of research isn't in aggre-gation of data, it's in analysis. - 12/1/2003
Turning Customers into Partners
Driving customer loyalty through advanced analytics and improved support - 12/1/2003
Winning Formula -- December 2003
Electronic Arts beats the supply chain game with a robust front and back-end strategy