ARTICLES BY THIS AUTHOR
- 12/1/2004
Product Innovation - December 2004
The Consumer Goods Technology 2004 award winner for Product Innovation earned its place in the spotlight not only for its recent success in both recognizing and satisfying a consumer need, but for doing so within a collaborative alliance. - 12/1/2004
Customer Management
The Customer Management Award is presented to a consumer goods firm for the successful execution of a sales and/or marketing effort throughout its entire customer base to achieve superior results. - 12/1/2004
The Pulse -- December 2004
Heineken is taking its promotions to a more responsible level by including a message on all Heineken brand bottles and cans worldwide that invites consumers to visit a newly developed responsible consumption Web site. - 12/1/2004
Special Report: 2004 Consumer Goods Technology Conference
A re-cap of the year's must-attend industry event - 12/1/2004
Lost and Found
It was a sunny, autumn day, perfect driving weather to soak up the picturesque country scenery of Concord, Massachusetts, the locale of this months cover story with Welchs. - 12/1/2004
Power User - December 2004
In an effort to assure customer satisfaction and ensure that its multiple brands remain competitive, H.J. Heinz created a customer relationship model called First Call. - 12/1/2004
Collaborative Trading Partner
In an effort to get closer to its customers, optimize its supply chain and become a low-cost supplier, Diageo North America tapped into a collaborative planning, forecasting and replenishment (CPFR) program with its distributors. - 12/1/2004
Ripe For Integration
In 1869 Dr. Thomas Bramwell Welch inadvertently gave birth to Welch Foods Inc. while discovering the method to make communion wine from unfermented grapes.